In cases where the User has opted for availing the Services through rented Device, a refundable depositĪmount of ₹ 5,000 (“ Deposit Amount”) shall be applicable and paid by the User. The extended program availed by the User shall be activated automatically on expiry of existing program of services. For the said purposes, the User can call our helpline number +414 or visit Provided that the Device has not been unboxed.īefore the expiry of service duration, the User can extend the services by availing various program Service on the day of purchase in which case, full amount of service fees shall be refunded to the User The services once availed cannot be cancelled except in cases where the User requests to cancel the Neither does Medanta endorse or promote the Device in any manner nor will Medanta be liableįor any claims, representations or warranties, whether express or implied as to the safety, reliability,ĭurability and performance of the device. Of services by Medanta is being provided on “as is” and “as available” basis through Alivecor India Private The User hereby agrees and acknowledges that the Device (hardware and software) used in the provision If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.The User agrees and acknowledges that the User has read, understood and accepts the terms and conditions contained in the brochure provided with the Device (“ Device”) with respect to its usage, operations, return / replacement and warranty policy. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. How is it that this company is allowed to do get away with this type of blocking process?īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Now heres the super madden deal, because of all this my provider is saying I may have to do another sleep study! At ~5k a study that is ridiculous and all because AIM has done an awful job of handling my prescription. At that, I asked for a Manager, I spoke with ****************, and she had all of my history it was a miracle! I asked her if we could get on a conference call with my Doctor to resolve this? The response was that my doctor had requested to cancel the prescription in order to extend the 90 day validation period that AIM had originally used up denying my claim, giving my Doctor, the medical equipment supplier and me the run around. On 09/01/22 I had to call again to check on the resubmitted request and yep it was another awful conversation with no accurate updates at one point the representative stated she did not even see me in the system. I called my doctor and they resubmitted the prescription and would let me know next steps. The AIM representative stated sometimes they just say things, called your Doctor **** was not helpful. What, hows that possible? I stated the medial supply company gave me this information. I called the CA office and the person I spoke with stated, I have no record of your request. I was in shock how is that possible I asked them? They shared the reason and that I needed a Peer to Peer review in order to address AIMs requirements and I should call AIM. The medical equipment provider called me to inform me, my request was denied by AIM. *** tried to get a replacement for my CPAP machine/supplies for the last two months. I am beyond words at how awful my experience with company has been.
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