![]() ![]() ![]() We sincerely apologize to the families, teachers and students who were kept offline.” They added that Comcast is “continuing to monitor the situation and are working with the school district and law enforcement to ensure this doesn’t happen again. “Given this took place during the beginning of school, we understand how important connectivity is for virtual learning during this unprecedented time.” “Comcast became aware of an issue impacting the Miami Dade School District network, causing many families to be unable to access the learning site as the school day began,” the spokesperson said. “We expect the online teaching and learning experience to improve on Wednesday, however, we ask all to continue to be patient and to use alternative means of online learning, such as Microsoft Teams or Zoom through Microsoft Teams, if access to the designated platform continues to present a challenge,” the district wrote.Ī spokesperson for Comcast told The Hill that the company was taking steps to respond to the cyberattack, noting that “any issue that could impact internet access is one we take very seriously.” Secret Service, and the Florida Department of Law for assistance in responding to the attack, and noted that the Miami-Dade Schools Police Department is leading the investigation. “Yesterday I was frustrated and disappointed,” Carvalho said, according to the Miami Herald. Comcast was also subpoenaed by authorities for more information around the attack. The district warned its 200,000 students who were using the virtual learning platform to stay logged on.Īccording to the Miami Herald, M-DCPS Superintendent Alberto Carvalho told reporters Wednesday that he did not know who was behind the attack, but that he planned to press charges. In a separate statement released by M-DCPS on Wednesday, the district said that “multiple” cyberattacks had been targeted at the district “this morning,” but that “the District’s security and safeguard measures have been successful thus far.” “The cyber attacks did create a significant burden and caused massive disruption to all District web-based systems.” “At no time were our firewalls compromised and no student or employee personal data was accessed,” M-DCPS wrote in a statement. M-DCPS had initially concluded that the connectivity problems on the learning platform had resulted from a software malfunction, but were notified on Tuesday night by Comcast, which provides internet service for the district, that glitches on the platform were also caused by the DDoS attack.ĭDoS attacks involve an attacker attempting to take down a server by overwhelming it with traffic. In a statement, the district noted that its My School Online distance learning platform had been hit by a distributed denial of service, or DDoS attack, that negatively impacted the first two days of the 2020-2021 school year. Miami-Dade County Public Schools (M-DCPS) announced late Tuesday that its virtual classroom systems had been hit by a cyberattack that temporarily disrupted online classes amid the pandemic. ![]()
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